Buggy Beat, Lift Lean™ and Fitness Pilates™

These classes are sold as 'blocks', usually 5 weeks in duration. When you sign up, you are agreeing to attend one class a week during the set block dates.

Payment must be made in advance of the block start date, earlier if a booking closing date has been set.

We respectfully advise that we operate a no refund policy. There are no refunds for missed sessions.

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Pay as you go spaces

On some occasions, pay-as-you-go classes are operated. Spaces are subject to availability and a 24-hour cancellation policy applies.

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• Spaces cancelled with more than 24 hours' notice will be refunded via Gymcatch Pay. Please contact laura@llfitnesstraining.co.uk within 24 hours to request this, as Gymcatch does not automatically process cancellation refunds.

• If a class is cancelled by LL Fitness due to unforeseen circumstances (e.g. instructor illness, low numbers), participants will be offered a refund, class credit, a date to move their booking to, or a digital class, as determined by management.

 

Health screening

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• New to Buggy Beat: you will be required to complete a PARQ and an additional health questionnaire in advance of your first class, sent to you beforehand.

• New to Lift Lean™: you will be required to complete a PARQ in advance of your first class.

• New to Fitness Pilates™: you will be required to complete a Fitness Pilates–related PARQ in advance of your first class.

 

Online Programmes

Short duration (5/7/14 days)
By signing up to an online programme, you are agreeing that you are well and injury-free before taking part in the workout videos.

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Longer duration (4 weeks)
Once you have signed up for an online course, you will be emailed a Health Screening Google Form to complete ahead of the course start date.

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We respectfully advise that we operate a no refund policy.

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Please ensure you always have a clear, safe, and appropriate space to work out in.

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Standalone Workouts & Pre-Recorded Programmes

Standalone workouts and short pre-recorded programmes are self-guided — you are following video content at your own pace, without live instruction or personalised coaching.

 

By purchasing, you confirm you are fit, well, and injury-free before taking part, and that you have a clear, safe, and appropriate space to work out in.

 

Access to purchased content is unlimited, via login to the website. It is your responsibility to ensure you can access the platform used.

 

Content is for your personal use only and must not be shared, copied, or distributed.

 

We respectfully advise that we operate a no refund policy.

 

Personal Training (PT) & Coaching

PT is offered alongside coaching as a combined service. Session structure, frequency, and cycle length are confirmed individually with each client at sign-up and set out in your personal agreement.

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A completed PARQ is required before your first PT session.

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Cancellation notice, missed session policy, and rescheduling terms are as agreed with you at sign-up. As with all LL Fitness services, we operate a no refund policy.

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All other terms under LL Fitness – Online Coaching Terms & Conditions below (payments, conduct, data, intellectual property, disclaimer) apply equally to PT clients.

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LL Fitness – Online Coaching Terms & Conditions

By signing up for any online coaching, membership, or subscription-based service with LL Fitness (including but not limited to 1:1 Online Coaching and Online Group Coaching), you agree to the following terms.

 

Health & Safety

• You confirm you are fit, well, and injury-free before taking part.

• A completed Health Screening Form (PARQ or equivalent) is required prior to coaching starting.

• It is your responsibility to update LL Fitness of any changes to your health, medication, or circumstances.

• You participate entirely at your own risk.

 

Payments & Billing

• Payments are taken upfront each month and grant access to coaching services for that billing period.

• Monthly plans renew automatically unless you cancel.

• If a payment fails, access may be paused until payment is received.

 

Cancellations

• You can cancel your subscription at any time by emailing laura@llfitnesstraining.co.uk.

• Once you cancel, no further payments will be taken.

• Access to coaching services will end within a short grace period after cancellation is confirmed.

• No refunds are issued for partial months or unused access.

 

Programme Delivery

• Coaching may be delivered through apps, email, messaging, private groups, or video calls.

• It is your responsibility to ensure you can access the platforms used.

• LL Fitness may update or adjust content, features, or delivery methods when required.

 

Refunds

• All payments are non-refundable, unless LL Fitness cancels the service.

 

Safe Exercise Environment

• You are responsible for ensuring the space you exercise in is safe, clear, and suitable for physical activity.

 

Results Disclaimer

• Results depend on your own consistency and effort. LL Fitness provides support and tools but cannot guarantee outcomes.

 

Intellectual Property

• All coaching materials remain the property of LL Fitness and are for your personal use only.

• You must not share, copy, or distribute content without permission.

 

Conduct

• Supportive and respectful behaviour is expected in all communication.

• LL Fitness may remove access without refund in cases of abuse or inappropriate conduct.

 

Progress Photos & Personal Data

• Progress photos will never be shared without your explicit written consent.

• LL Fitness is registered with the ICO and complies with UK GDPR.

• Data may be stored for up to 6 years for legal and tax purposes.

 

Governing Law

• These terms are governed by English law. Any legal matters will be handled in the courts of England and Wales.

 

Gift Vouchers

Gift vouchers can only be purchased via Laura at LL Fitness.

All classes are booked in advance and gift vouchers will not be accepted on arrival to a class unless your booking has been confirmed.

If there is outstanding credit on a voucher, please ensure it is used by the expiry date. Expiry dates will not be extended.

 

Gift vouchers are not redeemable for cash and cannot be used to purchase other gift vouchers. LL Fitness is not responsible for lost or stolen vouchers, and vouchers will not be replaced if lost or stolen.

 

Disclaimer

By signing up, you take yourself solely responsible for your own actions.

LL Fitness will not be held responsible in any way for the information you request or receive through the group, emails, courses, services, and/or products.

 

In no event will LL Fitness be liable to any party for any direct, indirect, special, incidental, equitable, or consequential damages arising from use of or reliance on this group, emails, courses, services, and/or products, including without limitation any lost profits, personal or business interruptions, personal injuries, accidents, misapplication, or any other loss, malady, disease, or difficulty.

 

If at any time you feel unwell, please stop and seek medical advice.

 

Changes to Terms and Conditions

These terms and conditions are subject to amendments. Participants will be informed of updates via the contact details provided during registration.